Delete your account

Last updated: 26 August 2026

This page explains how to delete your Immot account and what goes with it.

1. From inside the app

The quickest way: Settings → Account → Delete account. Once you confirm, the deletion happens immediately — there is no waiting period.

If you never signed up, the button in the same place reads Delete my data — an account you did not create is not a thing to delete, but what you wrote is yours. It does the same thing.

2. Without the app

If you no longer have the app, write to support@immot.app from the email address the account uses. We delete the account within 30 days and write back when it is done.

If the account is anonymous and has no email attached, we have no way to tell which account is yours — that kind of account can only be deleted from inside the app.

3. What is deleted

• your businesses and all their announcements,
• the photos you uploaded,
• your comments, reviews and ratings,
• what you follow and what you have viewed,
• your conversations and every message in them,
• your wallet balance and its history,
• your settings, your notification token and the last geohash of your location.

Photos are removed from storage within a few minutes of the deletion.

4. What is kept

Two things, and only two. Neither identifies you — your name comes off both.

• A report you sent about somebody else's content. Otherwise deleting an account would be a way of erasing reports, and a report is about somebody else, not about you.
• Payment records: the amount, the date and the transaction number the payment provider gave it. Accounting law requires this, and without it a disputed payment could not be traced later. The privacy policy says the same.

Any wallet balance is not returned as cash. Spend it before you delete.

5. Contact

Anything at all: support@immot.app.